Some observations
1) The people who complain about the price of an item the most, making great attempts to haggle for a lower price, are often carrying the largest billfold.
ex) A guy kept annoying me about the price of camo Clarks Wallabees, trying to convince me to drop the price from $109.99. Eventually i got so annoyed I said, "You can keep asking me all you want, but you're wasting your time. The price isn't going to change." Then at the register he pulls out several hundred in $100's, $50's, and $20's. Yet he continues to say, "You're killing me, man." In the back of my mind I was thinking, "No, but I'm feeling the urge to kill you." heh heh.
2) Most people don't pay attention when you explain a simple concept, hence the concept becomes way to complex for their feeble brains.
ex) A girl I helped on Monday comes back with her mom and dad and tries on the same shoes again. She was wearing a size 8 in the same model in brown, but wanted the pink & white version. I had a 7 1/2 & 8 1/2. Neither fit when she tried them originally, and I explained that I could no longer order the style because it was consolidated, meaning it was under the same stock number as other styles. As a result, the style would register as unavailable if I attempt to place an order because the system won't know which style under that new stock number is being requested. Also, no other store nearby had the style in a size 8, since I have recently called around for that particular size. When I told the mother I could not order them, she said, "My daughter was in on Monday and they said it could be ordered." My response: "Ma'am, I helped your daughter on Monday and explained to her that it could NOT be ordered." Then I explained why. Her response: "That doesn't make any sense. I don't understand why it can't be ordered." I attempted to explain again, and she repeated, "This doesn't make any sense." I finally said, "It's an old style. It just can't be ordered. I'm sorry." Ugh! Some people are idiots.
ex 2) All too often when someone comes in to try a shoe and I don't have their size in stock, I offer to bring out the same shoe in a different color so they can try it on for size, then I can order the color they want. Here's a scenario: The customer wants to try on their size in a black shoe. I explain I am out of their size in black, but can bring out their size in brown to see how it feels. If they like the size and want the shoe, I can order it in black and have it shipped to them. Usually, I hear, "Nah, I don't want it in brown." So I have to reiterate my statement and emphasize that I can order the color they want. I'd only bring out the brown pair to check for the correct size. Sometimes they get it, other times I have to continuously repeat myself. Other times, I offer to order the shoe and ship it to them and the customer says, "No thanks. I don't live around here." So, of course, I explain AGAIN that I will ship the shoes to their house. Again, sometimes they get it, other times I have to continuously repeat myself. But in all cases, I stand dumbfounded, shaking my head, and feeling my brain cells slowly commit suicide.
3) I am not a good shopper because I can never find what I want and I can never decide if I like something.
ex) Ok, that one is self explanatory.
4) Spiders are creepy, little bastards.
ex) No examples. Fuck spiders!!!
I guess that's it. I really didn't have a lot of observations, mainly dumb customers. This rant is now over. Later on.
-Sergei xo
Song of the Day:
Jeremy Enigk - Been There Before
ex) A guy kept annoying me about the price of camo Clarks Wallabees, trying to convince me to drop the price from $109.99. Eventually i got so annoyed I said, "You can keep asking me all you want, but you're wasting your time. The price isn't going to change." Then at the register he pulls out several hundred in $100's, $50's, and $20's. Yet he continues to say, "You're killing me, man." In the back of my mind I was thinking, "No, but I'm feeling the urge to kill you." heh heh.
2) Most people don't pay attention when you explain a simple concept, hence the concept becomes way to complex for their feeble brains.
ex) A girl I helped on Monday comes back with her mom and dad and tries on the same shoes again. She was wearing a size 8 in the same model in brown, but wanted the pink & white version. I had a 7 1/2 & 8 1/2. Neither fit when she tried them originally, and I explained that I could no longer order the style because it was consolidated, meaning it was under the same stock number as other styles. As a result, the style would register as unavailable if I attempt to place an order because the system won't know which style under that new stock number is being requested. Also, no other store nearby had the style in a size 8, since I have recently called around for that particular size. When I told the mother I could not order them, she said, "My daughter was in on Monday and they said it could be ordered." My response: "Ma'am, I helped your daughter on Monday and explained to her that it could NOT be ordered." Then I explained why. Her response: "That doesn't make any sense. I don't understand why it can't be ordered." I attempted to explain again, and she repeated, "This doesn't make any sense." I finally said, "It's an old style. It just can't be ordered. I'm sorry." Ugh! Some people are idiots.
ex 2) All too often when someone comes in to try a shoe and I don't have their size in stock, I offer to bring out the same shoe in a different color so they can try it on for size, then I can order the color they want. Here's a scenario: The customer wants to try on their size in a black shoe. I explain I am out of their size in black, but can bring out their size in brown to see how it feels. If they like the size and want the shoe, I can order it in black and have it shipped to them. Usually, I hear, "Nah, I don't want it in brown." So I have to reiterate my statement and emphasize that I can order the color they want. I'd only bring out the brown pair to check for the correct size. Sometimes they get it, other times I have to continuously repeat myself. Other times, I offer to order the shoe and ship it to them and the customer says, "No thanks. I don't live around here." So, of course, I explain AGAIN that I will ship the shoes to their house. Again, sometimes they get it, other times I have to continuously repeat myself. But in all cases, I stand dumbfounded, shaking my head, and feeling my brain cells slowly commit suicide.
3) I am not a good shopper because I can never find what I want and I can never decide if I like something.
ex) Ok, that one is self explanatory.
4) Spiders are creepy, little bastards.
ex) No examples. Fuck spiders!!!
I guess that's it. I really didn't have a lot of observations, mainly dumb customers. This rant is now over. Later on.
-Sergei xo
Song of the Day:
Jeremy Enigk - Been There Before
posted by Seymour at 12:15 AM
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